Nice hotel,stayed here couple of times ,clean from top to bottom,nice view from my room,will book it again
訪客用戶
獨自出遊
招牌雙人床房
入住於2025年07月
4.7
很棒
評價於:2025年07月11日
Clean, good service and in the middle of resorts world. Sky bar is good and lovely too
訪客用戶
家庭出遊
豪華雙人房
入住於2025年07月
5.0
超讚
評價於:2025年08月15日
環境不錯,交通方便,周邊有施工
Lardey
獨自出遊
招牌雙人床房
入住於2025年08月
5.0
超讚
評價於:2025年08月26日
Nice with lots of attractions
訪客用戶
家庭出遊
豪華雙人房
入住於2025年08月
5.0
超讚
評價於:2025年08月15日
Excellent so comfortable.
訪客用戶
夫妻/情侶出遊
招牌雙床房
入住於2025年08月
5.0
超讚
評價於:2025年09月26日
It was lovely
訪客用戶
家庭出遊
招牌雙人床房
入住於2024年07月
4.0
評價於:2024年10月08日
中轉酒店,性價比高
Lakhan11
其他
招牌雙人床房
入住於2026年04月
1.5
評價於:2026年04月07日
I am writing to express my deep dissatisfaction with the service during my recent stay at your hotel.
This booking was meant to be a special occasion, as it was both my anniversary and my wife’s birthday. Prior to arrival, I was assured that a good room and thoughtful service would be provided to make the occasion memorable. Unfortunately, none of this was delivered.
From the moment we arrived, the level of hospitality was extremely disappointing. There was no effort made to acknowledge or accommodate the special occasion. The room itself was poorly prepared, with insufficient water provided.
I had also made a reservation for dinner in advance, yet nothing was pre-arranged. We were left waiting a long time before anyone even came to take our order, which added to the frustration.
The room service experience was equally poor. The staff member on the phone was rude, and the food took over an hour to arrive. Even a simple request for water took nearly three hours, which is completely unacceptable.
Overall, what was meant to be a meaningful and celebratory stay turned into a very disappointing experience due to the lack of basic service standards and hospitality. I hope you take this feedback seriously and make the necessary improvements so that other guests do not face similar issues.
訪客用戶
家庭出遊
招牌雙人床房
入住於2025年12月
4.2
很好
評價於:2026年01月02日
Great place
訪客用戶
夫妻/情侶出遊
招牌雙人床房
入住於2025年12月
4.2
很好
評價於:2025年12月05日
Everything is good , but the shame is the hotel not providing any slippers for the customers. Other than that everything is perfect location, entertainment. Cinema and bowling within walking distance.
LavishLifestyle
夫妻/情侶出遊 招牌雙人床房
入住於2024年07月
5.0
超讚
評價於:2024年09月09日
Nice hotel,stayed here couple of times ,clean from top to bottom,nice view from my room,will book it again
訪客用戶
獨自出遊 招牌雙人床房
入住於2025年07月
4.7
很棒
評價於:2025年07月11日
Clean, good service and in the middle of resorts world. Sky bar is good and lovely too
訪客用戶
家庭出遊 豪華雙人房
入住於2025年07月
5.0
超讚
評價於:2025年08月15日
環境不錯,交通方便,周邊有施工
Lardey
獨自出遊 招牌雙人床房
入住於2025年08月
5.0
超讚
評價於:2025年08月26日
Nice with lots of attractions
訪客用戶
家庭出遊 豪華雙人房
入住於2025年08月
5.0
超讚
評價於:2025年08月15日
Excellent so comfortable.
訪客用戶
夫妻/情侶出遊 招牌雙床房
入住於2025年08月
5.0
超讚
評價於:2025年09月26日
It was lovely
訪客用戶
家庭出遊 招牌雙人床房
入住於2024年07月
4.0
評價於:2024年10月08日
中轉酒店,性價比高
Lakhan11
其他 招牌雙人床房
入住於2026年04月
1.5
評價於:2026年04月07日
I am writing to express my deep dissatisfaction with the service during my recent stay at your hotel.
This booking was meant to be a special occasion, as it was both my anniversary and my wife’s birthday. Prior to arrival, I was assured that a good room and thoughtful service would be provided to make the occasion memorable. Unfortunately, none of this was delivered.
From the moment we arrived, the level of hospitality was extremely disappointing. There was no effort made to acknowledge or accommodate the special occasion. The room itself was poorly prepared, with insufficient water provided.
I had also made a reservation for dinner in advance, yet nothing was pre-arranged. We were left waiting a long time before anyone even came to take our order, which added to the frustration.
The room service experience was equally poor. The staff member on the phone was rude, and the food took over an hour to arrive. Even a simple request for water took nearly three hours, which is completely unacceptable.
Overall, what was meant to be a meaningful and celebratory stay turned into a very disappointing experience due to the lack of basic service standards and hospitality. I hope you take this feedback seriously and make the necessary improvements so that other guests do not face similar issues.
訪客用戶
家庭出遊 招牌雙人床房
入住於2025年12月
4.2
很好
評價於:2026年01月02日
Great place
訪客用戶
夫妻/情侶出遊 招牌雙人床房
入住於2025年12月
4.2
很好
評價於:2025年12月05日
Everything is good , but the shame is the hotel not providing any slippers for the customers. Other than that everything is perfect location, entertainment. Cinema and bowling within walking distance.
伯明翰世界雲頂度假酒店
(Genting Hotel at Resorts World Birmingham)附近飯店推薦
常見問題
伯明翰世界雲頂度假酒店的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:11:00以前
伯明翰世界雲頂度假酒店是否提供早餐?
飯店提供早餐。
伯明翰世界雲頂度假酒店提供哪些設施及服務?
泳池,賭場,停車場,健身房,SPA
伯明翰世界雲頂度假酒店附近有什麼熱門景點?
國家展覽中心(約0.4公里),The National Motorcycle Museum(約0.9公里),Brueton Park(約5.3公里)
LavishLifestyle
夫妻/情侶出遊
招牌雙人床房
入住於2024年07月
訪客用戶
獨自出遊
招牌雙人床房
入住於2025年07月
訪客用戶
家庭出遊
豪華雙人房
入住於2025年07月
Lardey
獨自出遊
招牌雙人床房
入住於2025年08月
訪客用戶
家庭出遊
豪華雙人房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
招牌雙床房
入住於2025年08月
訪客用戶
家庭出遊
招牌雙人床房
入住於2024年07月
Lakhan11
其他
招牌雙人床房
入住於2026年04月
訪客用戶
家庭出遊
招牌雙人床房
入住於2025年12月
訪客用戶
夫妻/情侶出遊
招牌雙人床房
入住於2025年12月
LavishLifestyle
夫妻/情侶出遊 招牌雙人床房
入住於2024年07月
訪客用戶
獨自出遊 招牌雙人床房
入住於2025年07月
訪客用戶
家庭出遊 豪華雙人房
入住於2025年07月
Lardey
獨自出遊 招牌雙人床房
入住於2025年08月
訪客用戶
家庭出遊 豪華雙人房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 招牌雙床房
入住於2025年08月
訪客用戶
家庭出遊 招牌雙人床房
入住於2024年07月
Lakhan11
其他 招牌雙人床房
入住於2026年04月
訪客用戶
家庭出遊 招牌雙人床房
入住於2025年12月
訪客用戶
夫妻/情侶出遊 招牌雙人床房
入住於2025年12月